:root{--verde: #0e7c66;--verde-oscuro: #0a5d4d;--crema: #f6f4ef;--tinta: #22302c;--gris: #6b7a75;--coral: #d8574a;--ambar: #b98a2f;--azul: #2f6fa8}*{box-sizing:border-box}body{margin:0;font-family:Segoe UI,system-ui,-apple-system,sans-serif;background:var(--crema);color:var(--tinta)}#root{max-width:560px;margin:0 auto;min-height:100dvh;display:flex;flex-direction:column}.pantalla,.pantalla-auth{padding:16px;display:flex;flex-direction:column;gap:12px;flex:1}.pantalla-auth{justify-content:center;min-height:100dvh}.marca{text-align:center;margin-bottom:8px}.marca h1{font-family:Georgia,serif;font-size:2rem;margin:8px 0 4px;color:var(--verde-oscuro)}.marca p{color:var(--gris);margin:0}.tarjeta{background:#fff;border:1px solid #e4e0d5;border-radius:14px;padding:18px;display:flex;flex-direction:column;gap:12px;box-shadow:0 2px 10px #22302c0d}label{display:flex;flex-direction:column;gap:5px;font-size:.9rem;font-weight:600}input,textarea{font:inherit;padding:10px 12px;border:1px solid #d5d0c3;border-radius:9px;background:#fdfcfa}input:focus,textarea:focus{outline:2px solid var(--verde);border-color:var(--verde)}button{font:inherit;font-weight:600;background:var(--verde);color:#fff;border:none;border-radius:9px;padding:11px 16px;cursor:pointer}button:disabled{opacity:.55;cursor:default}button:not(:disabled):hover{background:var(--verde-oscuro)}.alterna{text-align:center;color:var(--gris)}.alterna a,.salir,.volver{color:var(--verde);font-weight:600;cursor:pointer}.nota{color:var(--gris);font-size:.85rem;margin:0}.error{color:var(--coral);font-weight:600;margin:0}.cabecera{display:flex;justify-content:space-between;align-items:center}.cabecera-marca{display:flex;align-items:center;gap:8px;font-family:Georgia,serif;font-size:1.1rem;color:var(--verde-oscuro)}.nuevo-caso h2{margin:0;font-size:1.15rem;font-family:Georgia,serif}.titulo-seccion{margin:10px 0 0;font-size:.95rem;color:var(--gris);text-transform:uppercase;letter-spacing:.06em}.item-caso{display:flex;justify-content:space-between;align-items:center;gap:10px;background:#fff;color:var(--tinta);border:1px solid #e4e0d5;text-align:left;padding:14px;border-radius:12px}.item-caso:hover{background:#fbfaf7}.item-motivo{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chip{font-size:.72rem;font-weight:700;padding:4px 9px;border-radius:99px;white-space:nowrap}.chip-intake{background:#e3efec;color:var(--verde-oscuro)}.chip-proceso{background:#f4ecd9;color:var(--ambar)}.chip-medico{background:#e2ecf5;color:var(--azul)}.chip-urgencia{background:#f8e2df;color:var(--coral)}.chip-listo{background:#e3efec;color:var(--verde-oscuro)}.chat{height:100dvh}.mensajes{flex:1;overflow-y:auto;display:flex;flex-direction:column;gap:8px;padding:4px 0}.burbuja{max-width:85%;padding:10px 14px;border-radius:16px;line-height:1.45;white-space:pre-wrap}.burbuja.mia{align-self:flex-end;background:var(--verde);color:#fff;border-bottom-right-radius:4px}.burbuja.suya{align-self:flex-start;background:#fff;border:1px solid #e4e0d5;border-bottom-left-radius:4px}.burbuja.pensando{color:var(--gris);font-style:italic}.banner{padding:11px 14px;border-radius:10px;font-size:.9rem}.banner-urgencia{background:#f8e2df;color:#8c2f26;border:1px solid #eec5c0}.banner-info{background:#f4ecd9;color:#7a5a17;border:1px solid #e8d9b4}.banner-medico{background:#e2ecf5;color:#1f4c75;border:1px solid #c4d8ea}.caja-envio{display:flex;gap:8px;padding-bottom:env(safe-area-inset-bottom)}.caja-envio input{flex:1}.adjuntar{background:#fff;color:var(--tinta);border:1px solid #d5d0c3}